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Change in functioning of the CNS agencies
From May 2, 2024, all CNS agencies will operate by appointment only. Why this change? We wish for our policyholders to: Avoid overcrowded waiting rooms and guarantee a secure and comfortable environment. Strengthen the accessibility and efficiency of our services,...
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Public holidays in May 2024
During the month of May 2024, CNS offices and agencies remain closed on the following public holidays : Wednesday 01.05.2024 (Labour Day); Thursday 09.05.2024 (Europe Day and Ascension Day); Monday 20.05.2024 (Whit Monday).
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On the morning of 19 April 2024, invited to the "Invité vun der Redaktioun" at RTL - President of the CNS, Christian Oberlé
Click here to read the full article on RTL.lu
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The CNS is just a click away!
Absence form Do you employ staff in your private household to help with housework or to look after your children and wonder when you'll get the form to declare your employee's absences? Don't worry, the form is sent out on...
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New fees for doctors and dentists as of March 2024
From 1 March 2024, doctors and dentists will apply new tariffs following negotiations between the CNS and the Association des Médecins et Médecins-Dentistes (AMMD). The various tariffs for acts and services can be consulted in the respective nomenclatures (please click...
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Certificates of remuneration for the year 2023
The certificates of remuneration for the year 2023 are sent out automatically starting mid-February 2024. Given the number of certificates to be issued, mailing should be finalised by mid-March 2024. If you have not received your certificate by the end...
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Unavailability on 08.02.2024 of the MyGuichet.lu procedure for making an appointment at a CNS agency
The MyGuichet.lu procedure for making an appointment at a CNS agency will be undergoing maintenance on Thursday 8 February from 8 a.m. in order to improve the user interface. As a result, appointment booking will be unavailable this Thursday morning,...
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Exceptional closure of our agencies on Wednesday 17.01.2024 due to weather conditions
Opgepasst! Ausnamsweis zou! Opgrond vun de Wiederkonditiounen an der Decisioun vun der Cellule de Crise, huet d‘CNS decidéiert, all hir Agencen, muer de 17. Januar 2024 zou ze maachen, fir eis Versécherten ze schützen. Merci fir Äert Versteesdemech! Attention...
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BEWARE of telephone, SMS and e-mail scams
The CNS is warning against scams currently being perpetrated by fake calls, text messages and emails trying to pass themselves off as the CNS. Phishing campaign misusing the CNS and LuxTrust name and logo In this new fraudulent campaign, they...
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New dental services covered since 1st January 2024
The CNS is actively committed to the continuous improvement of Luxembourg's healthcare system and the services offered, taking into account the constant developments in this field. With this in mind, new procedures and services provided by dentists are covered as...
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Happy New Year 2024!
The CNS wishes you a Happy New Year 2024!
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Teleconsultations extended
The Department of Health has published a new ordinance dated 18.12.2023 concerning health measures applicable to outpatient healthcare. The order applies from 01.01.2024 and remains in force until 30.06.2024 inclusive. The CNS therefore has the legal basis to reimburse teleconsultations...
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ALERT - Fraudulent phishing campaigns
Large-scale phishing campaigns, both via SMS and email, have been launched using the CNS and CCSS names and logos. The fraudulent email and SMS messages use the identity and graphic charter of the CCSS/CNS to inform insureds that their social...
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Budget of the long-term care insurance - Financial year 2024
The Governance Board of the CNS met on 13 December 2023 to decide on the 2024 budget for the long-term care insurance.
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Alert - Fraudulent SMS phishing campaign with CNS-LU as sender
A large-scale SMS phishing campaign has been launched, misusing the name CNS-LU as the sender. The message reads: "Your new carte vitale is available. Please order it from [link to fraudulent website cns-public. com] before your entitlement expires." (in French:...
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Alert - Fraudulent phishing campaign using the CCSS logo
A large-scale e-mail phishing campaign was launched this weekend using the CCSS logo and the social security card to steal information from the recipients of this e-mail. The link takes you to https://ccss-lu.com (do not click on the link). The...
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Budget of health-maternity insurance - Financial year 2024
The Council of Administration of the CNS gathered on the 15th of November 2023 to rule on the budget 2024 of the health-maternity insurance.
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Teleconsultations extended
The Health Directorate (Direction de la santé) has just published a new order concerning health measures applicable to outpatient healthcare. The order applies from 01.11.2023 and remains in force until 31.12.2023. The CNS therefore has the legal base to reimburse...
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Luxembourg Ville agency closed as of 23.10.2023
The Luxembourg Ville agency (Boulevard Royal) is closed as of Monday 23.10.2023, in order to centralise its activities at the new Cité de la sécurité sociale in Luxembourg-Gare. This will enable the CNS to offer its insured the best possible...
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Change of the opening hours as of 16.10.2023 - Dudelange agency
As of Monday 16.10.2023, the Dudelange agency will change their opening hours as follows: Opening times 7:30-11:30 11:30-13:00 13:00-16:00 Monday APPOINTMENT CLOSED APPOINTMENT Tuesday APPOINTMENT CLOSED APPOINTMENT Wednesday APPOINTMENT CLOSED APPOINTMENT THURSDAY APPOINTMENT CLOSED APPOINTMENT Friday APPOINTMENT CLOSED APPOINTMENT